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五种不同级别的无知: ,ig/s2ZG6X
1. Zero order ignorance: Lack of ignorance; Which means, Knowing the Question, and Knowing the answer. There is no ignorance. 8}:nGK|kx
2. First order ignorance: Lack of knowledge; Which means, Knowing the Question, but not knowing the answer Eu3E-K@y
3. Second order ignorance: Lack of awareness; Which means, Not knowing the Question, nor knowing the answer. But knowing the problem CqC`8fD1
4. Third order ignorance: Lack of process; Which is, Not even knowing the problem, but realising there is something wrong. Or that things are not working right 9\(|
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5. Fourth order ignorance: Lack of ignorance about the orders of ignorance. This means not knowing even that there is something wrong and having no idea how to resolve the issue YoFxW5by
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大意是这样的,
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级别0的无知:缺少无知; 知道如何问问题,知道如何回答问题; ?S=mybp
级别1的无知:缺少知识;知道如何问问题,但不知道如何回答问题; %W S+(0*1
级别2的无知:缺少意识;不知道如何问问题,不知道如何回答问题,但是知道有问题; N;%6:I./
级别3的无知:缺少过程;甚至不知道有问题,但是意识到不对劲 %?/X=}sE
级别4的无知:缺少对于无知的层次的无知;甚至没有察觉到不对劲,更弹不上如何解决问题; I&5!=kR
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可用于员工培训! OY({.uV dX