6o&ZS @
五种不同级别的无知： cy0j >-z
1. Zero order ignorance: Lack of ignorance; Which means, Knowing the Question, and Knowing the answer. There is no ignorance. VWrb`p@
2. First order ignorance: Lack of knowledge; Which means, Knowing the Question, but not knowing the answer ]DjnzC lx
3. Second order ignorance: Lack of awareness; Which means, Not knowing the Question, nor knowing the answer. But knowing the problem zx7A}rs3oX
4. Third order ignorance: Lack of process; Which is, Not even knowing the problem, but realising there is something wrong. Or that things are not working right `PZcL2~E
5. Fourth order ignorance: Lack of ignorance about the orders of ignorance. This means not knowing even that there is something wrong and having no idea how to resolve the issue .S*VYt%K7
?D;7ut$~
大意是这样的， %#TAz7
级别0的无知：缺少无知； 知道如何问问题，知道如何回答问题； epgAfx-_OH
级别1的无知：缺少知识；知道如何问问题，但不知道如何回答问题； T'!p{Fbg;
级别2的无知：缺少意识；不知道如何问问题，不知道如何回答问题，但是知道有问题； rqz48~\lJ
级别3的无知：缺少过程；甚至不知道有问题，但是意识到不对劲 ,0f^>3&n>e
级别4的无知：缺少对于无知的层次的无知；甚至没有察觉到不对劲，更弹不上如何解决问题； V -dyeb
~rlPS#]o
#=N6[:,
7n] ukqZ
可用于员工培训！ TjicltQi4
