无知的等级-爱聊 - Lightroom摄影PhotoShop后期

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举报此贴只看楼主倒序阅读使用道具主楼发表于: 2010-11-28

五种不同级别的无知：
   1. Zero order ignorance: Lack of ignorance; Which means, Knowing the Question, and Knowing the answer. There is no ignorance.
   2. First order ignorance: Lack of knowledge; Which means, Knowing the Question, but not knowing the answer
   3. Second order ignorance: Lack of awareness; Which means, Not knowing the Question, nor knowing the answer. But knowing the problem
   4. Third order ignorance: Lack of process; Which is, Not even knowing the problem, but realising there is something wrong. Or that things are not working right
   5. Fourth order ignorance: Lack of ignorance about the orders of ignorance. This means not knowing even that there is something wrong and having no idea how to resolve the issue

大意是这样的，
　　级别0的无知：缺少无知；知道如何问问题，知道如何回答问题；
　　级别1的无知：缺少知识；知道如何问问题，但不知道如何回答问题；
　　级别2的无知：缺少意识；不知道如何问问题，不知道如何回答问题，但是知道有问题；
　　级别3的无知：缺少过程；甚至不知道有问题，但是意识到不对劲
　　级别4的无知：缺少对于无知的层次的无知；甚至没有察觉到不对劲，更弹不上如何解决问题；

可用于员工培训！