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五种不同级别的无知: }Zfi/ ^0U
1. Zero order ignorance: Lack of ignorance; Which means, Knowing the Question, and Knowing the answer. There is no ignorance. %{0F.
2. First order ignorance: Lack of knowledge; Which means, Knowing the Question, but not knowing the answer Us% _'}(/U
3. Second order ignorance: Lack of awareness; Which means, Not knowing the Question, nor knowing the answer. But knowing the problem T[2<_ nn=
4. Third order ignorance: Lack of process; Which is, Not even knowing the problem, but realising there is something wrong. Or that things are not working right FhQb9\g
5. Fourth order ignorance: Lack of ignorance about the orders of ignorance. This means not knowing even that there is something wrong and having no idea how to resolve the issue A|yU'k
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大意是这样的, K+P a b ?
级别0的无知:缺少无知; 知道如何问问题,知道如何回答问题; )-25?B
级别1的无知:缺少知识;知道如何问问题,但不知道如何回答问题; q&^H"
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级别2的无知:缺少意识;不知道如何问问题,不知道如何回答问题,但是知道有问题; N3wy][bo
级别3的无知:缺少过程;甚至不知道有问题,但是意识到不对劲 x\YVB',h
级别4的无知:缺少对于无知的层次的无知;甚至没有察觉到不对劲,更弹不上如何解决问题; n/YnISt
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可用于员工培训! JX`>N(K4\